Returns & Exchanges

At Black Buffalo, we stand by the quality of our products and offer a 30-day return window for items in their original condition. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

• 3.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached, and securely seal the box before affixing the return shipping label.

• 4.
  Drop Off and Refund

  Drop the package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.