Frequently Asked Questions

Everything you need to know about shopping with Black Buffalo.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products covered by a warranty?

Most items at Black Buffalo come with a 1-year manufacturer warranty against defects. Please check the specific product description for individual warranty details.